Cookie Policy

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site. Cookies enable a website to "remember" your actions and preferences over time, such as login information, language selection, and other display preferences. This means you do not have to re-enter them every time you revisit the site or browse from one page to another. Cookies can also be used to track your browsing habits, which can then be used for targeted advertising.

At Nine Casino, we use cookies to enhance your experience, ensure the security of our platform, and understand how our services are used. This policy explains what cookies are, how we use them, and your choices regarding their use.

Nine Casino uses cookies for several purposes. Primarily, they are essential for the operation of our website and the provision of our gaming services. They help us maintain your session, remember your preferences, and ensure the security of your account. Beyond essential functions, cookies assist us in analysing website traffic, understanding user behaviour, and improving the overall user experience. We also use cookies for marketing and advertising, allowing us to present you with relevant offers and promotions.

The information collected through cookies is generally aggregated and anonymised, meaning it does not directly identify you. However, in some cases, cookie data may be linked to your Nine Casino account if you are logged in, helping us to personalise your experience further. We are committed to protecting your privacy and handling your data responsibly, in accordance with our Privacy Policy.

Essential cookies are fundamental for the Nine Casino website to function correctly. These cookies enable core functionalities such as security, network management, and accessibility. Without these cookies, services you have asked for, like logging in or adding items to a basket, cannot be provided. They are typically set only in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.

Because these cookies are strictly necessary for the delivery of the website and its services, they do not require your explicit consent under applicable data protection laws. You cannot opt out of essential cookies. If you configure your browser to block these cookies, some parts of the Nine Casino website will not work as intended, and you may not be able to use our services.

Analytics cookies collect information about how visitors use the Nine Casino website. This includes details such as which pages are visited most often, how long users spend on each page, and if they encounter any error messages. This data helps us understand user interactions and identify areas for improvement, allowing us to optimise the website's performance and design.

The information gathered by analytics cookies is typically aggregated and anonymised, providing insights into general usage patterns rather than individual user behaviour. We use this information to make informed decisions about content, navigation, and overall user experience. For instance, if we notice that a particular page is rarely visited, we might consider redesigning or removing it. Your consent is required for the use of analytics cookies.

Functional cookies allow the Nine Casino website to remember choices you make and provide enhanced, more personal features. For example, they can remember your username, preferred language, or the region you are in. These cookies can also be used to remember changes you have made to text size, fonts, and other customisable parts of web pages. They may also be used to provide services you have asked for, such as watching a video or commenting on a blog.

The information these cookies collect may be anonymised, and they cannot track your browsing activity on other websites. The purpose of functional cookies is to improve your experience by making your interactions with Nine Casino more convenient and personalised. Your consent is required for the use of functional cookies.

Marketing and advertising cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organisations, such as advertisers.

At Nine Casino, we use these cookies to tailor our promotional messages, ensuring you receive information about games, bonuses, and features that align with your preferences. This helps us to make our marketing efforts more efficient and relevant to our players. These cookies may also be used to build a profile of your interests and show you relevant adverts on other sites. Your consent is required for the use of marketing and advertising cookies.

In addition to our own cookies, Nine Casino also uses various third-party cookies. These are cookies set by a domain different from the one you are visiting. Third-party cookies are often used for cross-site tracking, retargeting, and serving ads. For example, we might use third-party analytics services that set their own cookies to collect data on our behalf, or we might embed content from other sites, such as YouTube, which may set cookies on your device.

The use of third-party cookies is subject to the privacy policies of these third parties. We strive to partner only with reputable third-party providers who adhere to high standards of data protection. We do not have direct control over the specific cookies set by these third parties or the data they collect. However, we ensure that our agreements with them require compliance with relevant data protection regulations. Your consent is required for the use of most third-party cookies.

The duration for which a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies are temporary and typically expire when you close your browser. They are used to link your actions during a single browsing session. For example, they might remember items you have added to a shopping cart as you navigate different pages on a website.

Persistent cookies, on the other hand, remain on your device for a set period specified within the cookie itself or until you delete them. These cookies are activated each time you visit the website that created that particular cookie. They are used to remember your preferences or to provide analytics over longer periods. For example, a persistent cookie might remember your login details so you do not have to enter them every time you visit Nine Casino. The expiry period for persistent cookies can vary significantly, from a few hours to several years, depending on their purpose.

You have the right to decide whether to accept or reject cookies. Most web browsers allow you to control cookies through their settings preferences. You can typically find these settings in the "options" or "preferences" menu of your browser. Be aware that disabling cookies may affect the functionality of Nine Casino and other websites you visit. For example, you may not be able to log in, or certain features may not work correctly.

To manage cookies, you can:

• Refuse all cookies (except essential cookies) when prompted by our cookie consent banner.
• Adjust your browser settings to refuse some or all cookies.
• Delete cookies already stored on your device.

Please note that if you delete cookies, your preferences and settings for Nine Casino may be lost, and you may need to re-establish them. For more detailed instructions on how to manage cookies, you can consult the "help" section of your browser or visit widely available online resources such as www.allaboutcookies.org.

"Do Not Track" (DNT) is a privacy preference that users can set in their web browsers. When a user turns on the DNT signal, the browser sends a signal to websites requesting that their browsing activity not be tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. Therefore, Nine Casino does not currently respond to DNT browser signals.

We continue to monitor developments in DNT technology and the implementation of a universal standard. In the meantime, you can manage your privacy preferences and cookie settings directly through your browser as described in the "Managing and Disabling Cookies" section of this policy. Your ability to control cookie usage remains within your hands, irrespective of DNT signals.

Nine Casino may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies.

Material changes will be communicated to you through a prominent notice on our website or through other appropriate means, such as email, if you have provided us with your contact details. Your continued use of the Nine Casino services after any changes to this policy will constitute your acceptance of those changes.

If you have any questions or concerns about our use of cookies or this Cookie Policy, please do not hesitate to contact us. Our dedicated support team is available to assist you with any inquiries.

• Via email: You can reach us at [email protected].
• Through our website: Visit the "Contact Us" section on the Nine Casino website for further options, including live chat support during operational hours.

We are committed to addressing your privacy concerns promptly and transparently. Your feedback helps us to improve our services and ensure compliance with relevant data protection regulations. We appreciate your trust in Nine Casino.